Legal terms for wallets and account records
Our Legal notice explains the conditions attached to creating, using and closing your account, with access subject to local law. It also describes how we record account actions connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account instructions. Where local law permits, you can
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ask what personal data we hold, request a correction, or ask how long a record is retained. We may need to confirm your account details before changing a name, phone number or wallet reference. The same policy route covers cookies used for sign-in continuity and security
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checks. Read the terms before submitting an account request, and keep payment receipts when you need us to trace a wallet status or match a transfer to your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.